Product Testing

We gather, accumulate and present what are called in the industry “submittals.” These are documents that give engineering data and official approvals on specific products to the contractor and the administering authorities for a given job. The administering authorities could be Architects, Design Engineers, General Contractors and even Sub-contractors. These administering authorities then make calculations and decisions on whether to use a certain product on a certain job based upon review of this information.

While the data testing per se comes from the manufacturer, we are the ones who have to accumulate and submit the data to the authority. This activity can range from informal, where we just copy and e-mail a few data sheets from a manufacturer’s catalogue or simply send the customer a link to the same, to very formal where we may have to assemble a large amount of data in a three ring binder and submit multiple copies. Every situation is different but with the advantages of on-line info the trend now is toward forwarding links.

We sell fasteners and often times we are asked to perform “field pull tests” on these fasteners. We take the fasteners to a specific job and install a few of these fasteners in the actual application spot, then we hook a “pull testing machine” to the fastener and pull it till it fails. The machine measures the force needed to break the fastener or the attachment. We do this on a representative sample number, sometimes only ten or so, sometimes on as many as a hundred. The results of each pull is recorded in a chart and given to the administering authority that is asking for the data.

We sell power tools and hand tools. So we take these tools to jobs and the customer shops and “tests” them to see if they will perform a specific set of functions as required. We do this upon request from customers and prospects and we also do this as a sales and marketing technique on a proactive basis. Many of our customers are happy to take a few minutes and let us demonstrate a new or improved power tool or a new blade and show it’s value for a given function. A good demonstration “test” will involve a good presentation of the Features, Functions, and Benefits of a given tool.